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Web
Hosting Related Questions
Domain Name
Related Questions
What
is virtual Web hosting?
We specialize in
virtual Web hosting, which means that you can find a home for your
Web site on our high performance Web servers and establish your
presence on the Internet with your own unique domain name. This is
a very intelligent and cost effective alternative to hosting your
own web site internally. Our shared hosting environment gives you
the benefits of high performance servers, high bandwidth
connectivity that can seamlessly grow with your needs,
pre-installed software, guaranteed reliability and
around-the-clock support, all at a small fraction of the cost of
doing it yourself.
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Do
you offer dial-up internet access?
No. Local Internet
access will be necessary to maintain your Web site and retrieve
your e-mail. Because we provide only Web hosting, we do not have
to maintain the hundreds of modems necessary to provide dial-up
service. This allows us to specialize in Web hosting services,
which means that we can provide you or your business with the most
dynamic hosting environment available anywhere.
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Can
I upgrade my account ?
Yes. You can
upgrade your account at any time. We will invoice you for the
pro-rated monthly charges and a setup fee will apply. Please
e-mail your request to us and be sure to include your domain and
userID.
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How
do I transfer files to my Web site ?
Files can be
transferred to the Web server via File Transport Protocol (FTP).
Internet providers such as AOL, Compuserve, and Prodigy may have a
built-in FTP interface.
Microsoft FrontPage
users can 'publish' their sites to our server and should not use
FTP.
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Will
I have unlimited access to update my pages ?
You have unlimited
access via FTP or FrontPage 24-hours a day. As such, you can
create and maintain your Web pages on your own computer and upload
files to your Web site at your leisure.
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Can
I use my account for commercial purposes ?
Yes, you can use
your account for commercial purposes. The World Wide Web has
become a most efficient and cost-effective means of making
information available to the users of the Internet community. In
addition, our Plan 2 and higher plans provide the features you
need to set up your own secure online commerce solutions.
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Can
I resell space within my own account ?
Yes. You can resell
space within your account. However, you will be responsible for
its content and data transfer. It will not be possible to acquire
multiple account passwords for FTP access or set up
sub-directories of your domain to have their own domain names.
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How
long does it take to set up a new account ?
Most accounts are
set up and active within 24 hours! Once an account is set up an
activation notice will be sent you via e-mail including a userID,
password, and FTP hostname. You can begin uploading files to your
new web site immediately thereafter. Domain account users will be
given a temporary URL to access their site via the Web prior to
the completion of either domain registration or transfer.
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Will
I be able to access my domain name with or without the 'www.'?
No, you will not be
able to access the domain name without the 'www.' in front. For
example, you can only access the domain name "mydomain.com"
by going to "www.mydomain.com".
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Do
you handle domain registration?
Yes. We will
contact the InterNIC once your account is activated to request a
new domain name registration.
When an account is
activated with a new domain name, we will automatically send the
registration template to InterNIC. The information sent on the
template is pulled directly from the order form. InterNIC
typically completes the registration within 24 hours, and
propagation typically takes about 72 hours.
Let us know if you
do not receive notification that a domain name has been registered
within two weeks. In the meantime, refer all concerns to Registration
Services. You can reach them by calling (703)742-4777 and
selecting option number 2, or you may write them at hostmaster@rs.internic.net.
Be sure to reference your NIC ticket number when contacting either
us or the InterNIC.
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What
is a NIC handle?
Every entity
registered with InterNIC has a NIC handle. You can use the same
NIC handle as the contact for several domains. This way, if you
make a change to the NIC handle (i.e., the e-mail address), all
domains using that NIC handle will be updated as well.
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How
long does it take before my domain name is active?
Once the InterNIC
announces that your domain name has been registered (or
transferred, if applicable), it usually takes about 72 hours
before it visible to all users of the Internet. All Internet
providers must update their records (DNS tables) to reflect new
site locations. This process is called propagation.
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What
is the InterNIC fee for domain registration ?
The InterNIC charges
$70to register a new domain name. This fee covers the first two
years, as they currently bill at a rate of $35 per year. The
InterNIC will send you an invoice via e-mail between 3 weeks to
1-1/2 months after the domain is registered.
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